Shipping & Returns


We want you to be completely satisfied with your purchase from the our handbag accessories range. You may return ordered items up to 30 days of purchase, provided the product is in its original condition. 

In the event that your product is faulty, does not match the description or perform its function; a refund will be made in its original payment method or online credit will be provided. 

how do i return or exchange an item?

If you would like to make a return or exchange, please contact our customer care team here. Please ensure that you include a clear copy of your receipt.

Please note: If you wish to receive a refund or exchange items purchased, we do not cover the cost to return these items to us. 

how long will my refund take?

Once we have received your return package, we will register it and you will receive an email notification once return is processed. You should then expect to see your refund within 3-7 business days.